Daspill®
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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at contact@daspill.com.

General

To reach us, click here. We are available from Monday to Friday: 7am - 7pm
Weekend: 10am - 5pm Eastern Standard Time

The security of your information is very important to us, which is why we use 128-bit Secure Socket Layer (SSL) technology for online orders. Daspill® encrypts your order details using SSL technology to prevent them from being decoded by anyone else.

Ordering & Returning

We accept Visa, MasterCard, Discover and American Express credit cards and also PayPal.

If you wish to cancel or change an order, please contact us and we will work on getting the order caught before our fulfillment team gets started. It is unfortunately not always possible for us to make the changes requested due to our rapid shipping process, but we are here to help with no hassle returns and will work with you to see your refund completed in a timely manner.
Our team understands the importance of processing refunds in a timely and reliable manner. It can take up to 10 days to receive your refund due to return shipping, inspection, and credit processing times. Once it’s completed, you’ll receive an email notification. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Shipping

Across the USA, we ship! We will send your order to the nearest warehouse with inventory when you place your order. We will often ship your orders in multiple packages in order to get everything to you as quickly as possible.

 

We will email you tracking information once your order has shipped. Be sure to add Daspill® vines to your “safe” email list in case this email ends up in your spam folder.

 

Yes, we are working globally, and we ship worldwide.

Once processed, orders are shipped. The shipment usually takes 2 to 4 weeks

We strive to process most orders within 1-2 days, but all orders are processed within 1 to 3 business days (excluding weekends and holidays).

Free Shipping

Free Delivery Worldwide. Don't miss it.

Money Guarantee

Within 30 days for an exchange.

Online Support

24 hours a day, 7 days a week

Happy Customers

More Than +15K Happy Customers